Ken Tamplin Vocal Academy offers a 100% unconditional 60 Day Money Back Guarantee on all KTVA vocal courses courses, minus shipping charges of $30.00 for the DVD/CD hard copy courses. Just return your product plus receipt and a brief reason for the refund, and you will receive a full refund (minus $30.00 for the DVD/CD courses) within 48 hours.
There are no refunds on web cam lessons, consultations and private in-studio lessons.
All product ships within 48 hours of purchase and ships normal U.S. mail.
For domestic orders, please allow up to 10 days from the date of purchase.
For international orders, please allow up to 2 weeks from the date of purchase.
For download products, all vocal training products will be e-mailed to the e-mail address you provided in your receipt and takes up to 4 hours for delivery.
For any questions: Please contact us at (808) 965-1782 from 9:00am to 5:00pm Pacific Standard Time.
Or e-mail us at firstname.lastname@example.org
Ken Tamplin Vocal Academy
RR 2, Box 3859
Pahoa, HI 96778