Ken Tamplin Vocal Academy offers a 100% unconditional 90 Day Money Back Guarantee on the DVD and Download singing courses and programs. No questions asked. Simply send us your receipt and a brief reason for the refund to KTVAHelp@Gmail.com and you will receive a full refund within 48 hours.
There are no refunds on web cam lessons, consultations and private in-studio lessons.
All product ships within 48 hours of purchase and ships normal U.S. mail.
For domestic orders, please allow up to 10 days from the date of purchase.
For international orders, please allow up to 2 weeks from the date of purchase.
For download products, all vocal training products will be e-mailed to the e-mail address you provided in your receipt and takes up to 4 hours for delivery.
For any questions: Please contact us at (949) 650-6229 from 9:00am to 5:00pm Pacific Standard Time.
Or e-mail us at KTVAInfo@Gmail.com